Hyundai awarded top accolades in 2012 CANSTAR Blue survey

When it comes to customer satisfaction, value for money, after sales service, reliability and fuel consumption, New Zealanders have chosen Hyundai over other automotive brands in an independent survey conducted by the country’s leading market research professionals, Colmar Brunton, on behalf of CANSTAR Blue.

Canstar Blue commissioned Colmar Brunton to survey 7,500 New Zealand consumers over a number of months to measure their satisfaction with their new vehicle. Hyundai New Zealand has received five star ratings almost across the board, including the categories of overall satisfaction, value for money, point of sale service, after sale service, fuel consumption and reliability.

“This is a strong endorsement of Hyundai New Zealand’s commitment to the customer experience and quality for New Zealand buyers,” said Andy Sinclair, Hyundai New Zealand’s General Manager. “We are delighted our cars and our dealers have been recognised by consumers in this highly respected survey.”

“We launched CANSTAR Blue to give New Zealanders a free online resource to help them with their key purchasing decisions by making it simple for them to learn from the experiences of other consumers. It is essentially a guide to product excellence as voted by customers.” said Canstar Blue New Zealand National Manager, Derek Bonnar.

About Canstar Blue:
Canstar Blue New Zealand was launched by CANSTAR, New Zealand and Australia’s premier researcher of retail finance information for more than 350 institutions across the finance sector. Canstar Blue will release regular surveys to measure and track New Zealand customer satisfaction to help consumers make the best purchasing decisions for their needs. Canstar Blue also provide customer satisfaction ratings in Australia.

What are the Canstar Blue ratings?
Canstar Blue uses market research to determine customer satisfaction ratings across a range of products and services including banking, telecommunications and electronics in Australia and New Zealand. Results are freely available to consumers who are encouraged to use the ratings as a guide to product excellence. The results can be seen at www.canstarblue.co.nz. New ratings are added regularly.